Management

Hay Creek Hotels specializes in providing management solutions for full service, independent hotels, inns and resorts that are smaller in size yet grand in character. Our corporate management services are designed to offset the traditional operating shortcomings experienced by most small independent hotels. By strategically centralizing administrative services with on-site requirements, we allow hotel-level management to focus on exceptional personalized guest service, while increasing profitability margins, sales and marketing reach, positive interactive community relations and overall employee betterment. From asset enhancement to execution and implementation, Hay Creek Hotels provides all of the services necessary to support a multifaceted level of hotel management and property operations.

• Pre-opening – Concept, design, FF&E, OS&E, layout and management expertise
• IT – POS, PMS, network, cloud based, scaled & size appropriate
• Operations – Budget, service, training, skill and results
• Sales & Marketing - A highly sophisticated digital sales and marketing platform
• Food & Beverage – Concept, service, product, operation and oversight –best in market
• Accounting and financial services – Includes sourcing debt & equity for development
• Human Resources – Hiring, training, benefits, compliance, market oversight
• Management transition and implementation
• Capital improvement planning, budgeting and construction oversight